Where to find it
Channels → Business tools on an official WhatsApp connection.
How to use it
- Select the connected catalog and browse its products.
- Choose an authorized conversation and prepare the supported catalog/product message.
- Review inbound itemized order requests.
- Use the available confirm, fulfill or cancel controls according to your real business operation.
Permissions and important details
Catalog availability is controlled by the provider account. A local order status does not collect payment, reserve stock, issue refunds or update an external fulfillment system. Messaging-window and commerce restrictions still apply.