Channel Types
1 min read · Workspace guide
WhatsApp Business App Channel Configuration
Detailed channel form configuration for WABA local agent mode.
Core Fields
- Session name
- Agent token
- Webhook secret
- Heartbeat timeout and delays
- Agent ID, require ID, takeover policy
- Retention settings
Configuration Steps
- Create/edit channel type WHATSAPP_BUSINESS_APP.
- Set token and secrets first.
- Tune delay/heartbeat values.
- Save and verify agent online status.
Security Notes
- Rotate tokens after leak suspicion.
- Do not share webhook secret in chat/email.