Where to find it
Your customer communication procedures; public Privacy, Terms and Data deletion pages; Tickets for platform assistance.
How to use it
- Provide your customers with the notices and permissions required for your business communications.
- Keep real consent and opt-out evidence, and apply withdrawals to future messaging.
- Choose approved AI/transcription providers and disclose applicable external processing.
- For deletion/access requests, identify the contact, workspace and scope and coordinate with platform support where needed.
- Revoke unused provider or MCP access and track copies held by external processors separately.
Permissions and important details
Workspace owners do not publish the platform-wide legal policy or change its invoice issuer identity. Disconnecting a channel or revoking MCP does not erase all existing data or external copies. Do not promise retention or deletion behavior that your operating procedure cannot deliver.