Where to find it
Contacts; contact messaging-permission dialog; Inbox contact cards.
How to use it
- Search/filter contacts and review their identities before editing or deleting through the available controls.
- Use contact-card details to identify the intended person before saving information.
- Open Messaging permission for a contact and choose the relevant channel and purpose.
- Record consent already obtained, or record its withdrawal, with the actual source and evidence.
- Refresh Contacts if channel options look stale. Distinguish channel filters from contact tags with channel-like names.
Permissions and important details
Saving permission does not ask the customer for consent. Deleted channel names may remain as contact tags; tags are categorization records, not live connections. Historical tag cleanup has not been automated. Channel-list refresh fixes do not certify the outstanding reported Tags-versus-channel-picker issue.