Channel actions
- Review connection health and agent status; edit the settings offered for that channel.
- For official Meta connections, complete the available authorization/asset selection and review missing permissions before reconnecting.
- For Telegram, use Set webhook/Webhook status; for Email, use the offered inbound test or polling actions.
- For local WhatsApp Business App agents, use the installer, login-token, takeover or recovery actions only when relevant to that installation.
- Open Business tools for supported official Meta automations, catalog/orders, native Flows and attribution.
Removing a channel
Review the deletion dialog carefully. When related content exists, the application can offer delete-all or set-inactive. Delete-all removes related workspace content; set-inactive retains the channel record but stops it being an active connection. Neither action is proof that all external provider copies were erased. Channel-name contact tags can remain and are not live channel assignments.